FAQ

Please review our FAQ for any questions you might have about our headstones. If you cannot find the answer here, please EMAIL US.

  1. What size can my grave marker be
  2. What color can I select for the granite?
  3. Should the grave marker be bronze on granite or only granite?
  1. Pre-need headstones are when the person is still alive. The main reason being to secure today's price and to get everything in order and decide for themselves on their last resting place.
  2. At-need headstones are once someone has died and the headstone is purchased.
  1. We are a proud member of the Better Business Bureau.
  2. We have many business alliances in the cemetery and funeral industry.
  3. Please read our testimonials and hear what our customers have to say about us.
  1. Yes. We can mail you a printed catalog (brochure). Please state what you are looking for (single or companion and bronze or granite). Please click here to request a brochure. REQUEST BROCHURE
  1. Our guarantee is if the headstone arrives broken, dented, missing parts or with any defect at all, we will replace it for free at no additional cost to you.
  1. Yes. The cemetery has to install the headstone if they install their own headstones. There will be an installation fee for the installation which should be the same as if purchased from the cemetery (by law). In case you are having problems with the cemetery, the Federal Trade Commission loves to hear about cemetery problems and you can file a complaint about the cemetery by clicking on this link Federal Trade Commission.

HEADSTONE QUESTIONS

  • Can I change the design?
    • We offer over 1000 emblems, so you can personalize your headstone. The basic design cannot be modified but we will work with you so you can get the result you are looking for.
  • Do the bronze headstones have a granite base?
    • All bronze headstones come standard with a granite base. We have many choices of granite colors and have many premium colors available for your selection.
  • Do I have to purchase the granite base with the bronze headstone?
    • No, you can select the option of bronze only and it will deduct the amount of the granite base automatically.
  • What do I do with the bronze vase when not in use?
    • You would turn the vase upside down and into the headstone and it would go flush into the headstone.
  • Can I purchase a vase by it self for an old headstone?
    • We offer a bronze vase unit mounted to a granite base by it self; this unit can be placed above or below an old headstone. Please check with your cemetery before ordering.
  • Can I order the bronze plaque only?
    • Yes you can; our bronze headstones come standard with a granite base but you are also given the option of purchasing one without the granite (bronze plaque only). To select this option you can do so from the Granite Colors option on the order form. At the bottom of the pull down menu you can select No Granite and the specified amount will be deducted from your total automatically.
  • Who will add the death date?
    • We recommended you let a family member know about the following: For the bronze headstones your family should contact us and order a death scroll for the bronze headstone, this is easy to do because we set the headstone up for that. For the granite headstones you would let your family contract the cemetery which will let you know who does the final engraving locally.
  • Do you make headstones in different languages?
    • Yes, we can do some foreign languages that use the English alphabet sometimes without any additional cost.
  • Who will install the headstone?
    • The cemetery will normally install the headstone for an installation fee.
  • Should I install the headstone?
    • We recommend the headstone being installed by the cemetery.

DELIVERY QUESTIONS

  • Do you charge a shipping fee?
    • We do charge Georgia State sales tax shipping fees varies depending on distance traveled.
  • Do you charge a Sales Tax?
    • We do charge Georgia State sales tax. The price you see is your final price, No Hidden Fees.
  • How long will it take to deliver my headstone?
    • Once we receive cemetery approval it will take approximately 4 - 8 weeks for delivery.
  • Can I ship the headstone to my house?
    • We deliver to the home, business and cemetery (which is preferred) we can deliver to almost any place in the US all with Free Delivery (only Alaska and Hawaii have an additional delivery charge).
  • Do you ship headstones Internationally?
    • We do not ship headstones Internationally. We recommend to you to find a freight company which ship's International and we can deliver the headstone directly to the freight terminal.
  • What do you include with the headstone?
    • Details what is included are listed directly on our headstone page where you can view the headstone.

© Atlanta Memorial Depot   |   COC